Order Processing and Shipping:

Received orders are processed, packaged, and shipped within five business days. Once your order is ready for delivery, you will receive an email containing your tracking number. Shipping costs are the responsibility of the buyer and Canada Post will securely transport your purchases from Quebec City, QC.


Returns:

Initial shipping costs are non-refundable in the event of a return. Returns will only be accepted if there is a problem (for example, if the wrong order is received). In such cases, please contact me within seven days of receipt to discuss options. If there are damages during delivery, please contact me promptly with high-quality photos of the damage so that we can find a solution.